maaz kamal

Led the AI and automation practice as the front-facing technical authority for enterprise clients, owning requirements discovery through end-to-end delivery. Oversaw production go-live readiness for LLM chatbots, RAG pipelines, and agentic AI, and delivered standardized AI onboarding processes that reduced delivery time across the team.

Operates as a SOC L3 analyst and leads the organization's AI-powered security automation program bridging security operations with intelligent defense systems. Built Python/n8n automations for Sophos and pfSense to eliminate manual intervention and saved 10+ hours of analyst work weekly via log parsing, IOC extraction, enrichment, and reporting.

Facilitates hands-on cybersecurity labs for undergraduate students across cybersecurity, operating systems, and computer networking. Mentors students entering the cybersecurity industry and delivers seminars using tools such as Wazuh along with guidance on ISO 27001 and related compliance standards.

Architected and deployed production-grade LLM applications using OpenAI and Anthropic APIs for client chatbots, document intelligence, and AI assistants. Built RAG pipelines and multi-step agentic workflows (LangChain/LlamaIndex) and delivered n8n automation for 10+ clients, integrating AI systems with Slack, WhatsApp, and web apps via APIs and webhooks.

Performed SOC L1/L2 operations in a managed security services environment, monitoring security events in real time and triaging thousands of alerts daily in IBM QRadar. Conducted investigations for malware, unauthorized access, phishing, and network intrusion, and generated executive-facing and technical security reports for 13+ client accounts while mentoring junior analysts and ensuring SLA comp

Served as a frontline responder in a 24/7 SOC shift role by monitoring SIEM and EDR alerts and conducting correlated analysis using the Trend Micro suite. Identified logging gaps and developed logging baseline documentation while integrating log sources via WinCollect agents and syslogs.

Supported SOC trainee activities including monitoring and triaging alerts in SIEM platforms under senior supervision. Built foundational skills in threat analysis and log/network review, assisted with incident reporting, and helped maintain documentation for resolved cases.

Developed production chatbots using LLM APIs and automated client workflows using Python and automation tools, reducing manual work on repetitive operational tasks. Collaborated with senior engineers on RAG/embeddings and agentic workflow design, then shipped prototypes for client review within sprint cycles.

Designed and developed business websites and e-commerce stores using WordPress, Shopify, and Wix from concept through launch. Handled client requirements, design briefs, and revision cycles, building client-facing delivery and UI/UX fundamentals to support later transitions into AI and cybersecurity.

Earned a bachelor's degree in Computer Science from the University of Karachi from 2020 to 2023.