Maahir Patel
@maahirpatel
Dental RCM Operations Manager scaling U.S. insurance verification operations—boosting accuracy and cutting turnaround time with AI workflows.
IndiaWhat I'm looking for
I’m a Dental RCM Operations Manager with 7+ years scaling insurance verification operations for U.S. revenue cycle management dental practices. I grew a client portfolio from 6 to 40+ practices, built and personally trained a team of 10 specialists, and introduced AI-assisted workflows that cut verification turnaround time by 50%.
I’ve maintained Benefits Analysis accuracy at 98%+ by implementing a structured two-layer QA system and serving as a primary escalation point for complex eligibility discrepancies, payer disputes, and client concerns. Deep in U.S. dental insurance prior authorization ecosystems, denial prevention, and payer policy operations, I collaborate to resolve issues quickly while protecting service quality and compliance.
Experience
Work history, roles, and key accomplishments
Dental RCM Operations Manager
Vendant Training & Development
Jan 2023 - May 2026 (3 years 4 months)
Scaled a U.S. dental insurance verification portfolio from 6 to 40+ practices and led a team of 10 specialists processing 300–450 verifications per day (up to 600–700 at peak). Implemented a two-layer QA system to maintain 98%+ accuracy and introduced AI-assisted error detection to cut turnaround time from 30 minutes to 15 minutes (50% improvement).
Senior Insurance Verification Specialist
IGS Dental Systems
Jan 2021 - Jan 2023 (2 years)
Performed U.S. dental insurance eligibility verification and benefits analysis across multiple clients, covering frequencies, limitations, waiting periods, annual maximums, and deductibles. Obtained prior authorizations and resolved insurance discrepancies through payer portal investigations and carrier communication to support treatment planning and reduce denial drivers.
Education
Degrees, certifications, and relevant coursework
Open University
Bachelor of Commerce (B.Com), Commerce
Pursuing a Bachelor of Commerce (B.Com) at Open University, expected to complete in 2028.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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