Looking for a job

Àm Àñ

@m002

Message

Customer Care Executive at Alpha date who handled chat, email, and phone support and resolved customer issues.

India

Message

At Alpha date, I handled customer interactions through chat, email, and calls, tracked cases in CRM systems, and resolved issues while following service protocols.

At Rach Infrastructure OPC private limited, I developed and customized Odoo modules, including a Gmail integration for email syncing and lead management. I also worked as a Content Writer at TIMESBULL, producing SEO-friendly blogs and web content.

Experience

Work history, roles, and key accomplishments

Customer Care Executive

Alpha Date

Aug 2025 - Dec 2025 (4 months)

Managed customer interactions via chat, email, and calls, resolving issues efficiently to maintain high satisfaction. Logged and tracked cases in CRM systems and coordinated with internal teams for quick resolution.

Customer Support Communication Skills Issue Resolution Conflict Management CRM Multitasking Time Management

Odoo Developer

Rach Infrastructure OPC Private Limited

Apr 2025 - Jun 2025 (2 months)

Developed and customized Odoo modules, built Gmail and Google Maps integrations, and redesigned the company website using Bootstrap. Deployed and maintained Odoo on Ubuntu servers and implemented third-party API integrations.

Odoo Python PostgreSQL Google Mail API Google Maps API REST APIs Bootstrap Ubuntu Git ERP

Content Writer

Timesbull

Aug 2023 - Nov 2024 (1 year 3 months)

Produced SEO-friendly blogs and web content to boost organic traffic, researched trending topics, and optimized content with keywords. Collaborated with editors to meet deadlines and maintain brand voice.

Content Writing SEO Research Keyword Optimization Editing Communication Skills