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Lukasz User

@lukaszuser2

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QA Guild Lead at SuperOffice, setting company-wide quality standards and bringing AI into end-to-end test automation.

Norway

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At SuperOffice, I lead the QA Guild and develop quality standards and strategy across the company. I also improve processes tied to quality KPIs monitored by company leadership.

As a Test Automation (AI) Engineer, I lead the end-to-end test automation team for the main product. I implement AI in existing test scripts and build QA solutions, including tests to evaluate AI tools.

Earlier at SuperOffice, I created automated end-to-end tests with Codecept and Playwright, maintained Azure DevOps pipelines, and carried out API, functional, regression, and exploratory testing. My background also includes web, e-commerce, and mobile application testing at ADVOX Studio and TestArmy.

Experience

Work history, roles, and key accomplishments

Current

Founder

Current

Polaris QA Studio

Apr 2026 - Present (6 months)

Worked as Founder at Polaris QA Studio.

Current

QA Guild Lead

Current

SuperOffice

Jan 2026 - Present (9 months)

- Leading a company-wide QA Guild of 20 testers from multiple teams, driving quality
standards and best practices
- Developing QA strategy for the whole company
- Responsible for creating and improving processes that influence quality KPIs monitored
by company leadership
- Tools and technology selection

Current

Test Automation (AI) Engineer

Current

SuperOffice

Oct 2022 - Present (4 years)

- Leading E2E test automation team (4-5 testers) for main product
- Implementing AI into existing e2e scripts
- Creating test automation standards for whole company as an "Automation Squad" board member
- Creating a learning path and interview process for E2E testers
- Building AI solutions for QA
- Creating tests to select the best AI tools

Software Quality Assurance Team Lead

SuperOffice

Jan 2022 - Mar 2023 (1 year 2 months)

- Planing tests and managing risks within scrum team

Software Quality Assurance Engineer

SuperOffice AS

Aug 2019 - Mar 2023 (3 years 7 months)

- Creating an automated E2E test with Codecept/Playwright
- Creating and maintaining Azure DevOps pipelines
- Maintaining Onsite and Online test infrastructure
- API testing
- Maintaining test documentation, creating automated test reports
- Functional, regression and exploratory testing

Software QA Engineer

ADVOX Studio

Nov 2018 - May 2019 (6 months)

- Testing web services, e-commerce, native and mobile applications
- Creating an automated UI test with Selenium Webdriver
- Testing front-end and back-end of web applications, mainly Magento and Magento2
- API testing
- Maintaining test documentation
- Functional, regression and exploratory testing

Software Tester

TestArmy - QA and Software Testing Agency

Dec 2017 - Oct 2018 (10 months)

- Preparation and test implementation for external clients
- API testing
- Automated testing

Company Owner

Presis Sveising og Betongsaging AS

Jan 2012 - Dec 2017 (5 years 11 months)

- Managing company activity in the welding industry.
- Leading a five-person team.
- Quality control (documentation and welding inspector duties)
- Customer acquisition.