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Luisina De VinzenziLV
Looking for a job

Luisina De Vinzenzi

@luisinadevinzenzi

Operations & customer support professional with 8+ years in admin, inventory and case management. SAP & Excel. Argentina (GMT-3), advanced English.

Argentina
Message

What I'm looking for

I'm looking for a remote role in customer support, operations support, or administration. I enjoy case follow-up, order and inventory coordination, and working with systems like SAP and Excel. I'm open to both project-based and long-term roles. Based in Argentina (GMT-3), with advanced English.

Operations and customer support professional with 8+ years of experience in administrative operations, order and inventory coordination, supplier communication, and case resolution. I work with management systems such as SAP and Zoologic, as well as Excel and Google Workspace, tracking cases and deliveries through to completion and coordinating with internal teams and external vendors. Organized, detail-oriented, and quick to learn new processes and tools. Spanish native | English advanced. Based in Buenos Aires, Argentina (GMT-3).

I'm looking for remote roles in customer support, operations support, or administration.

At AySA, I manage customer claims and inquiries in SAP, keeping case records accurate and up to date. I track cases through resolution and escalate them to the appropriate internal departments.

At Full Sweaters S.A., I processed invoicing, banking, and administrative tasks, using Zoologic and Excel to monitor operations. I also served as a point of contact for suppliers and customers and supported internal logistics.

At C41 Photo Store, I coordinated customer orders, collections, inventory, and deliveries. I also handled cash in multiple currencies, maintained supplier relationships, and supported customers in Spanish and English.

At Estudio Jurídico Dra. Viviana Laura Díaz (Law Office), I organized legal documentation, appointments, and filings. I also operated Ministry of Labor online portals and the mediation system, and assisted with legal documents and court procedures.

Experience

Work history, roles, and key accomplishments

AA
Current

Customer Service Representative

AySA (Agua y Saneamientos Argentinos)

Nov 2023 - Present (2 years 11 months)

Manage customer claims and inquiries in SAP, tracking cases through to resolution and escalating to appropriate departments. Provide administrative and operational support to the team.

ED

Administrative Assistant

Estudio Jurídico Dra. Viviana Laura Díaz

Mar 2018 - Oct 2020 (2 years 7 months)

Organized legal documentation, appointments, and filings. Operated Ministry of Labor online portals and the mediation system, and assisted in drafting legal documents.

Education

Degrees, certifications, and relevant coursework

IC

Instituto Sagrado Corazón

High School Diploma, Business

2010 - 2015

Completed high school education with a focus on business, earning a Bachiller en Comercialización.

Tech stack

Software and tools used professionally

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