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Luis Gutierrez

@luisgutierrez1

Backend engineer building a Django REST API with resilient Celery and RabbitMQ pipelines, backed by PostgreSQL and Stripe.

Mexico

Message

I built a Django REST Framework service for privacy requests, with Celery and RabbitMQ pipelines designed to recover from failures. It uses exponential backoff, idempotent processing, crash recovery, row-level locking, and signature-verified Stripe webhooks, with 28 automated tests.

At UNINET / TELMEX, I manage end-to-end delivery of an IT project portfolio and coordinate responses to critical infrastructure incidents. Previously at SUNNET FTTH NET, I planned and supervised FTTH expansion to 12 neighborhoods, growing the subscriber base by 440%.

Experience

Work history, roles, and key accomplishments

Current

IT Project Administrator

Current

UNINET / TELMEX

Aug 2022 - Present (4 years 3 months)

Owned end-to-end delivery of an IT project portfolio (around 320 projects per year), from scoping and planning to delivery and billing. Maintained a 9.5/10 customer satisfaction rating and coordinated teams of approximately 16 engineers to meet SLAs.

Project Management ITIL Incident Management Customer Satisfaction SLA Management Technical Documentation Network Hardware Validation

Network & Projects Manager

SUNNET FTTH NET

Jan 2020 - Aug 2022 (2 years 7 months)

Planned and supervised FTTH network expansion to 12 neighborhoods, growing subscriber base by 440% (from 500 to 2,700 active users in 2 years). Reduced service complaints by 50% through proactive monitoring and multichannel follow-up.