Luisa Salcedo

I am an international negotiator with hands-on experience in foreign trade, logistics, and supply chain management, focused on ensuring timely shipments and strong customer relationships. I have managed freight movement across the U.S., negotiated carrier rates, coordinated real-time tracking and load operations, and maintained compliance with required documentation and permits.

Previously I supported account management and customer service for e-commerce at Teleperformance (Nordstrom), resolving billing, tracking, and refund issues while negotiating service agreements and maintaining detailed reports. I bring strong negotiation, CRM, and TMS experience, a C1 level of English, and a results-driven approach to problem solving and adaptability.