Lucian Gavrila

At TotalSoft, I design enterprise products that simplify complex procurement, healthcare, warehouse, and HR workflows. I've conducted competitor analysis, on-site shadowing, and more than 30 interviews to turn real operational pain points into intuitive interfaces.

For Procur eWise, I explored an eProcurement platform with suppliers and procurement teams, designing automated workflows, supplier communication tools, and procurement dashboards. For Patiently, I created flows for clinic and hospital administration, including automated insurance verification and digital check-in.

I've also redesigned Charisma WMS to improve navigation and reduce operational errors, and I'm designing Charisma HCM to streamline employee data and administrative work. Previously at Magic Salons, I improved mobile onboarding and expanded the work into a full app redesign.

Through freelance work, I designed ResearchStudio, an AI-powered qualitative research platform with persona creation, sentiment analysis, and insights generation; it reached over 4,500 users. I also built a connected digital ecosystem for Carmatik.ro, including websites, a vehicle-management back-office platform, and a mobile application.