Luciana Seia
@lucianaseia
Dedicated receptionist with strong communication and organizational skills.
What I'm looking for
My name is Luciana Seia, and I am a dedicated receptionist with a passion for providing exceptional customer service. Currently, I work at Hampton by Hilton in San Carlos de Bariloche, where I manage guest check-ins and check-outs, ensuring a seamless experience for all visitors. My experience in the hospitality industry has honed my ability to communicate effectively and adapt to various situations, making me a valuable asset to any team.
Previously, I worked as an interpreter at Teleperformance in Lima, where I facilitated communication between Spanish-speaking patients and English-speaking doctors during medical video calls. This role enhanced my language skills and deepened my understanding of the importance of clear communication in high-stakes environments. My background also includes experience as a hostel receptionist, where I developed strong multitasking abilities while managing guest services and working in the bar.
Experience
Work history, roles, and key accomplishments
Receptionist
Hampton by Hilton
Nov 2022 - Present (2 years 9 months)
Welcomed guests during check-in and managed charges at check-out using the Opera system. Provided concierge services and ensured guest satisfaction.
Interpreter
Teleperformance
Nov 2020 - Present (4 years 9 months)
Provided interpretation services for medical video calls and phone calls. Facilitated communication between Spanish-speaking patients and English-speaking doctors.
Hostel Receptionist
Pariwana Hostel
Nov 2019 - Present (5 years 9 months)
Managed guest check-ins and check-outs, and operated as a cashier for both reception and bar duties. Coordinated with the cleaning department to prioritize room preparation.
Education
Degrees, certifications, and relevant coursework
Facultad de Lenguas, UNC
Public Translator, English Public Translation
2015 - 2018
Undertook university studies in English Public Translation, which significantly contributed to the current advanced English proficiency. Studies were not completed.
Instituto Pablo A Pizzurno
Bachiller, Company Administration and Management
2006 - 2011
Grade: 8.28
Completed high school studies with an average grade of 8.28. Focused on company administration and management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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