Lucas Panegalli Heinzen
@lucaspanegalliheinze
I manage NetSuite operations, integrations, support, and system improvements.
SpainWhat I'm looking for
I manage NetSuite operations at Humann, including integrated stores through Celigo such as Shopify, Amazon, and TikTok Store. I resolve errors, manage tickets, and keep daily operations running smoothly.
Previously at Maverick Fulfillment, I administered NetSuite internally, corrected system issues, and created new features to improve operational routines. At Oracle, I supported customers and partners through SuiteBuilder cases, troubleshooting, documentation, and practical workarounds.
I've also supported API integrations at Aiqfome from presentation through deployment, collaborating with Development on documentation, corrections, and API improvements. I bring experience in customer-facing technical support, NetSuite administration, and English-language communication.
Experience
Work history, roles, and key accomplishments
NetSuite Administrator
Humann
Jul 2025 - Present (1 year 2 months)
Managed NetSuite and integrated stores via Celigo (Shopify, Amazon, TikTok Store), correcting errors, managing tickets, and performing daily operational routines.
NetSuite Administrator
Maverick Fulfillment
Feb 2024 - Jun 2025 (1 year 4 months)
Managed NetSuite internally, corrected errors, handled tickets, and performed daily routines to ensure smooth operations, while also creating new features to implement improvements.
Assisted customers, partners, and internal employees via incoming calls and online SuiteBuilder support cases, performing troubleshooting and analysis to resolve issues.
N2 Support Analyst
Aiqfome
Feb 2023 - Aug 2023 (6 months)
Provided technical support for the company's API, assisting customers from presentation to deployment of integrations, and collaborated with the development team to optimize documentation and review test environments.
Technical Assistant
Selbetti SA
Oct 2019 - Apr 2021 (1 year 6 months)
Analyzed technical action routes for outsourced customers, scheduled on-site analysts, and coordinated with customers to align procedures for their NetSuite accounts.
Education
Degrees, certifications, and relevant coursework
Estácio
Graduation, System Analysis and Development
Graduating in System Analysis and Development, currently in the 3rd semester.
Alura Courses
Certification, Programming
2022 - 2022
Completed beginner courses in programming, front end, and Java certification in 2022.
Availability
Location
SpainAuthorized to work in
Salary expectations
Job categories
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