Loyiso Kobo

Sold local tournaments to youth clubs and schools, conducted outbound outreach and managed client administration and communications to drive event participation. Coordinated with stakeholders to deliver tournament sales.

Resolved UK-based customer queries, coordinated with engineers and internal teams for complex issues, and managed appointments and follow-ups to ensure customer satisfaction. Handled escalations and cross-team liaison.

Drove tournament sales to overseas youth academies and secured R2 million in annual personal sales by executing cold outreach, managing client communications, and producing quotes and marketing materials. Performed data organization and graphic design.

Closed accommodation bookings via inbound calls, delivered excellent customer service, and assisted clients in securing reservations during night shifts. Met sales and service targets through effective phone-based selling.

Closed franchise and capital-raise deals by sourcing and negotiating with investors, conducting outbound outreach, and securing partnerships to support company growth. Managed end-to-end brokerage transactions.

Planned and designed fibre-optic network routing and produced accurate cable quantity calculations and high-level designs, ensuring cost-effective, standards-compliant deployments. Coordinated cross-functional teams and maintained design accuracy and updates.

Managed supply chain and supplier negotiations, developed and maintained the company website, and directed photoshoots and creative projects to support brand growth. Executed project planning and supplier relations to scale the clothing brand.

Reduced bottlenecks and increased operational efficiency by implementing Lean Six Sigma, establishing time standards, and improving throughput across production lines. Led projects to standardize systems and deliver productivity gains within deadlines.

In-progress CS50 introduction to computer science course through edX focused on fundamental computer science concepts and problem solving.

Completed a National Diploma in Industrial and Systems Engineering covering engineering drawing, manufacturing, quality assurance, production engineering, and industrial leadership.