I seek roles where I can design and improve onboarding and customer service processes, drive community growth, and apply UX research to increase participation and retention in collaborative Web3 environments.
Love Owokere
@loveowokere
Community onboarding and process specialist optimizing Web3 engagement and documentation.
What I'm looking for
I am a Community Onboarder and Process Specialist with over two years' experience designing onboarding and recruitment processes for Web3 communities. I focus on clear, easy-to-follow processes and effective documentation to help new members integrate quickly.
At SingularityNET Ambassador Program I planned and designed an onboarding process, delivered documentation training, and provided ongoing onboarding support to community members. Those efforts improved clarity and reduced friction for new contributors.
At Deep Funding I conducted user testing on a proposal platform, iterated onboarding flows based on real user feedback, and designed activities and communication strategies to boost participation and retention. I also improved application, evaluation, and integration procedures for staff and circle members.
I bring strengths in process design, UX research, recruitment, cross-functional mapping, and continuous documentation, and I am motivated by community engagement, regional development, and women empowerment.
Experience
Work history, roles, and key accomplishments
Community Onboarding Specialist
Deep Funding
Jan 2025 - Present (9 months)
Conducted user testing and iterated onboarding flows for a proposal platform, designed engagement activities and communication strategies to boost participation and improved applicant evaluation and integration processes.
Community Onboarder
SingularityNET Ambassador Program
Sep 2023 - Sep 2025 (2 years)
Planned and designed an easy-to-follow onboarding process and delivered documentation training for ambassadors, providing continuous onboarding support to community members.
Education
Degrees, certifications, and relevant coursework
University of Uyo
Bachelor of Science, Chemistry
2017 - 2022
Completed a Bachelor of Science degree in Chemistry at the University of Uyo from September 2017 to June 2022.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Portfolio
datascienceportfol.io/loveowoksSocial media
Job categories
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