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Lou Materia

@loumateria

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Previous Parts Manager for GM and RV parts. Extensive Customer Service, CRM, Data Entry, and Inventory skills.

United States

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What I'm looking for

I’m looking for a job with flexibility and assurance for future mobility.

At KELLY CADILLAC INC, I managed inventory and parts procurement to support field service demand and equipment uptime. I coordinated technician, advisor, and customer calls, and handle billing and invoicing for over 200 monthly accounts.

At PETE'S RV CENTER, I coordinated parts scheduling, purchasing, and distribution. I restructured the dealership inventory system, improving asset management efficiency and location search speed by 40%.

Earlier, I managed internet parts orders at FAULKNER BMW OF LANCASTER and coordinated events at TELLUS360, including creating a database to track inquiries and event equipment. My experience also includes customer service and cellular equipment repair at SOLECTRON/VERIZON WIRELESS.

Experience

Work history, roles, and key accomplishments

Current

Parts Manager

Current

Kelly Cadillac Inc

Jul 2023 - Present (3 years 3 months)

Manage inventory and asset management protocols, execute parts procurement, coordinate dispatching, and handle billing for over 200 monthly accounts.

Inventory Management Asset Management Parts Procurement Dispatching Billing Coordination CRM Work Order Programs Problem Solving

Parts Manager

Pete's RV Center

Jul 2021 - Jul 2023 (2 years)

Coordinated RV parts department, executed complex parts procurement, and restructured inventory system improving search speed by 40%.

Scheduling Purchasing Parts Procurement Inventory Management Asset Management Problem Solving

Internet Parts Lead

Faulkner BMW of Lancaster

May 2019 - Jul 2021 (2 years 2 months)

Managed account management for internet clients, ensured on-time delivery, and trained new employees on inventory systems.

Account Management Billing Coordination Multitasking Inventory Systems Customer Service

Event Coordinator

Tellus360

Feb 2017 - Jan 2019 (1 year 11 months)

Managed event portfolios from inquiry to billing, coordinated scheduling and equipment maintenance, and created a database system for asset management.

Account Management Scheduling Equipment Maintenance Asset Management Billing Coordination Database Management

Custodian

York Suburban School District

Oct 2006 - Feb 2017 (10 years 4 months)

Performed equipment maintenance and cleaning, managed power equipment, and handled grounds maintenance including snow removal.

Equipment Maintenance Multitasking Scheduling Problem Solving

Technician/Customer Service

Solectron/Verizon Wireless

May 2005 - Oct 2006 (1 year 5 months)

Provided customer service and technical support for cellular equipment repair, performed software updates and data migration, and managed support tickets.

Customer Service Problem Solving Equipment Maintenance Technical Support Software updates Data Migration