Louise Iglesias Cuartas

I am a highly motivated legal professional with extensive experience in legal service delivery and client management. My career has been marked by a commitment to excellence, where I have successfully managed teams of legal professionals and optimized workflows to enhance service delivery. I thrive in dynamic environments, leveraging my organizational skills and analytical mindset to build long-standing client relationships across various sectors, from startups to global enterprises.

In my current role as a Delivery Associate at Lawyers On Demand, I act as the primary liaison for clients, ensuring seamless onboarding and communication while leading a team of 10–15 legal professionals. I take pride in preparing and presenting performance reports that identify trends and propose actionable improvements. My ability to create and maintain Standard Operating Procedures has been instrumental in streamlining client workflows, contributing to service continuity and expansion.

Throughout my career, I have developed a strong foundation in client and stakeholder management, team leadership, and process improvement. I am passionate about delivering outstanding service and continuously seek opportunities to enhance my skills and contribute to my team's success.