Louise Iglesias Cuartas
@louiseiglesiascuarta
Detail-oriented legal professional with expertise in client management.
What I'm looking for
I am a highly motivated legal professional with extensive experience in legal service delivery and client management. My career has been marked by a commitment to excellence, where I have successfully managed teams of legal professionals and optimized workflows to enhance service delivery. I thrive in dynamic environments, leveraging my organizational skills and analytical mindset to build long-standing client relationships across various sectors, from startups to global enterprises.
In my current role as a Delivery Associate at Lawyers On Demand, I act as the primary liaison for clients, ensuring seamless onboarding and communication while leading a team of 10–15 legal professionals. I take pride in preparing and presenting performance reports that identify trends and propose actionable improvements. My ability to create and maintain Standard Operating Procedures has been instrumental in streamlining client workflows, contributing to service continuity and expansion.
Throughout my career, I have developed a strong foundation in client and stakeholder management, team leadership, and process improvement. I am passionate about delivering outstanding service and continuously seek opportunities to enhance my skills and contribute to my team's success.
Experience
Work history, roles, and key accomplishments
Delivery Associate
Lawyers On Demand
Feb 2021 - Present (4 years 5 months)
Acted as the day-to-day liaison for clients, handling onboarding, communication, reporting, and escalations. Led a team of 10–15 lawyers and legal professionals, ensuring timely delivery of legal support and adherence to service standards.
Administrative Assistant
The Khan Partnership
Jul 2019 - Aug 2020 (1 year 1 month)
Supported the PA to the Senior Partner with legal administrative tasks, document management, and office coordination. Gained exposure to tax and commercial legal work and assisted in maintaining confidential legal files.
Legal Assistant
Kromann Reumert
Jul 2015 - Aug 2015 (1 month)
Assisted with legal research and document preparation for company compliance. Supported the legal team in commercial and corporate law matters.
Legal Assistant
LOGOS Legal Services Ltd
Jul 2013 - Oct 2013 (3 months)
Gained valuable insight into client interaction during legal consultations. Supported the team with administrative and legal research tasks.
Education
Degrees, certifications, and relevant coursework
University of Sheffield
MA Legal Practice, Legal Practice
Completed a Master of Arts in Legal Practice, focusing on advanced legal studies and practical application. Developed expertise in various legal fields, preparing for a career in law.
University of Sheffield
LLB Law with Spanish Law, Law with Spanish Law
Obtained a Bachelor of Laws with a specialization in Spanish Law, gaining a comprehensive understanding of legal principles and international legal systems. Engaged in rigorous academic study and legal research.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Skills
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