Open to opportunities

louie muñoz

@louiemuoz

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Experienced customer support professional with strong technical skills.

Philippines

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What I'm looking for

I seek a role that fosters growth and allows me to leverage my customer support expertise.

With over six years of experience in customer support roles, I have developed a strong foundation in communication and technical skills that enable me to efficiently complete tasks and provide quality service. My journey began as an Ally Collections Specialist, where I honed my ability to empathize with customers and negotiate payment arrangements, ensuring their financial obligations were met.

Throughout my career, I have taken on various roles, including Roadside Assistance Coordinator and Amazon Seller/Customer Support. In these positions, I have demonstrated my ability to manage multiple inquiries through various channels, including phone, email, and chat, while ensuring a seamless experience for clients. I am committed to continuous learning and adapting to new tools and technologies to enhance my effectiveness in delivering exceptional customer service.