Open to opportunities

Lorraine Singo

@lorrainesingo

Message

Detail-oriented administrative assistant with strong customer service skills.

Zimbabwe

Message

What I'm looking for

I am looking for a role that values organization and attention to detail, where I can contribute to team success and grow professionally.

I am a highly organized and self-motivated individual with extensive experience in both housekeeping and administration. My background includes working as a Housekeeping Assistant at Nkcubeko Lodge, where I perform general cleaning assignments, ensure guest satisfaction, and collaborate effectively with my team. My attention to detail and commitment to maintaining high standards of cleanliness have been key to my success in this role.

Previously, I served as an Administrative Assistant at Homeguard Services, where I managed client invoices, coordinated meetings, and ensured compliance with ISO 9001 standards. My proficiency in Microsoft Office Suite and Google Suite, along with my skills in document preparation and data entry, have enabled me to streamline processes and enhance operational efficiency. I am passionate about providing excellent customer service and supporting my colleagues in achieving organizational goals.

Experience

Work history, roles, and key accomplishments

Current

Housekeeping Assistant

Current

Nkcubeko Lodge

Aug 2024 - Present (10 months)

Performed general cleaning assignments in hotel rooms, hallways, and common areas, including vacuuming, sweeping, mopping, and dusting. Cleaned and sanitised guest rooms, changed linens and towels, and assisted with laundry operations.

Laundry Operations Team Collaboration

Administrative Assistant

Homeguard Services

Jun 2019 - Present (6 years)

Managed administrative tasks including generating client invoices, processing salaries, and responding to tenders. Handled employee queries, generated client contracts, and ensured compliance with ISO 9001 and organizational requirements.

Invoicing Payroll Tender Management ISO 9001 Calendar Management Data Entry Microsoft Office Suite SAGE Pastel

Education

Degrees, certifications, and relevant coursework

Florence Academy

Certificate, Basic Literacy and Numeracy

Completed a program focused on fundamental literacy and numeracy skills. This certification enhanced basic academic abilities essential for daily tasks and further learning.

Alison

Certificate, Introduction to Bookkeeping and Accounting Methods

Acquired knowledge in fundamental bookkeeping and accounting methods. This included understanding financial transactions, ledger management, and basic financial reporting.

Alison

Certificate, Secretarial Studies and Office Administration

Undertook studies in secretarial practices and office administration. The curriculum covered essential office management skills, document handling, and administrative support functions.

Townsend High School

High School Diploma, General Studies

Successfully completed secondary education, earning a high school diploma. The curriculum provided a broad foundation across various academic subjects.