Lord Don

LD

Open to opportunities

Lord Don

@lorddon

Remote data and customer support professional focused on accuracy, reporting, and reliable assistance.

What I'm looking for

I’m looking for remote, freelance, part-time, or full-time work where I can handle data entry, customer support, and admin tasks—using Excel/Google Workspace, accurate reporting, and strong communication to help your team move faster.

I’m a results-driven remote professional with experience in customer service, data management, and administrative support. I’m known for clear communication, high attention to detail, and working independently in remote environments.

In my current role as a Merchandiser with Huawei Kenya, I manage product data and inventory reporting, analyze sales trends, and maintain accurate records. I bring structured thinking to data entry and verification so information is consistent and actionable.

Earlier experience includes Sales Ambassador work with Coca-Cola and a Sales & Marketing Manager position with Wooden Interior. I’ve led client relations, ran campaigns, conducted market research, and collected feedback to support effective reporting and follow-through.

I also handled data verification and compliance as a Security Officer at Dubai Airport. I’m comfortable with CRM and record management, spreadsheet organization, online research, and Google Workspace/Excel to deliver dependable virtual assistance.

Experience

Work history, roles, and key accomplishments

HK

Current

Merchandiser

Current

Jan 2018 - Present (8 years 5 months)

Managed product data and inventory reporting, analyzing sales trends to support accurate decision-making. Maintained reliable records to ensure up-to-date reporting.

Inventory Management Product Data Management Data Reporting Record keeping Spreadsheet Management Customer Facing Support Attention To Detail

CO

Sales Ambassador

Coca-Cola

Jan 2018 - Present (8 years 5 months)

Handled customer engagement and supported promotions to drive campaign activity. Collected customer feedback and assisted with campaign follow-ups.

Customer Engagement Promotion Feedback Communication Time Management Internet Research

DA

Security Officer

Dubai Airport

Performed data verification and reporting while maintaining compliance and accuracy. Ensured records were handled carefully to support audit-ready documentation.

Data Verification Compliance Reporting Attention To Detail Spreadsheet Management Time Management

WI

Sales & Marketing Manager

Wooden Interior

Led sales and marketing campaigns, managing client relations and day-to-day engagement. Conducted market research to inform campaign direction and support business growth.

Campaign Management Client Relations Market Research Communication Reporting Google Workspace

Education

Degrees, certifications, and relevant coursework

NS

Not specified

Diploma in IT, Information Technology (IT)

Completed a Diploma in IT. Gained foundational training relevant to information technology.

NS

Not specified

Diploma in Law, Law

Completed a Diploma in Law. Covered core concepts related to legal studies.

NS

Not specified

A-Level Certificate, A-Level

Completed an A-Level certificate. Completed advanced secondary-level coursework as indicated by the qualification.

NS

Not specified

O-Level Certificate, O-Level

Completed an O-Level certificate. Completed secondary-level education as indicated by the qualification.

Tech stack

Software and tools used professionally

Gmail

Google Workspace

Remote

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