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Lonna Jackson

@lonnajackson

Court Clerk at the Clerk of Circuit Court of Cook County, handling sensitive records and entering court orders in Odyssey Justice.

United States

Message

What I'm looking for

I’m looking to join a workplace where I can apply my skills and experience, with room for growth and opportunity.

At the Clerk of Circuit Court of Cook County, I access county files and records, including confidential and sensitive records, and assist the judge with daily tasks.

I enter and correct data in Odyssey Justice, including entering orders via codes. I also help fulfill statutory notices and filing requirements, and check that orders include the judge’s signature and stamp.

At UNION AUTO SALES, I processed applications and updated customer payment and account information in Auto-manager. I also assisted sales agents with paperwork and handled customer service requests.

Earlier, as a Data Specialist at JP Morgan Chase and a Researcher / Data Processor at Hirsch Law Group, I corrected and analyzed information, researched cases, and prepared data reports. I hold a Bachelor of Science in Information System Technology from Southern Illinois University – Carbondale, Illinois.

Experience

Work history, roles, and key accomplishments

Current

Court Clerk

Current

Clerk of Circuit Court of Cook County

Jan 2020 - Present (6 years 9 months)

Access county files and records, including confidential and sensitive records. Assist judge with daily tasks and manage data entry on Odyssey Justice system.

Data Entry Odyssey Justice Customer Service File Management Record keeping

Sr. Admin.

Union Auto Sales

Jul 2018 - Jul 2020 (2 years)

Collected payments, assisted sales agents with paperwork, and managed processing applications. Handled customer communications and data entry into Auto-manager application.

Data Entry Customer Service Collections Accounts Payable Accounts Receivable Invoicing Credit Reports Automation Manager

Data Specialist

JP Morgan Chase

Nov 2017 - Jul 2018 (8 months)

Secured personal information of clients and corrected/analyzed information before processing. Worked as a team player to complete daily workloads in a fast-paced environment.

Data Analysis Data Processing Teamwork Attention To Detail Problem Solving

Researcher / Data Processor

Hirsch Law Group

Jun 2014 - Nov 2017 (3 years 5 months)

Processed and recorded data using two computers at once, analyzed and corrected data before entry, and maintained Excel spreadsheets. Served as a liaison between functional areas to ensure quality data.

Data Entry Excel Research Record keeping Scheduling Customer Service