Open to opportunities

Lola capel

@lolacapel

Message

I evaluate Spanish conversational AI for natural, accurate customer interactions.

Spain

Message

What I'm looking for

I'm looking for immediate project-based work evaluating Spanish conversational AI, reviewing customer communications, and improving response quality through clear, structured feedback.

At ElevPro, I test AI-driven conversational flows and automated customer-response systems in Spanish, reviewing responses, prompts, scripts, and digital content for intent, clarity, tone, relevance, consistency, and factual coherence.

I previously ran Pretty of Mind Jewellery, where I created and quality-checked Spanish product copy, email campaigns, social content, and customer communications. I bring over seven years of Spanish-language content experience, strong localization and grammar judgment, and a careful, structured approach to remote quality work.

Experience

Work history, roles, and key accomplishments

Current

Founder · AI & Digital Solutions

Current

ElevPro

Jan 2026 - Present (7 months)

Tests AI-driven conversational flows and automated customer-response systems, checking whether replies match user intent and sound natural in Spanish. Reviews AI-generated responses, prompts, scripts and digital content for clarity, relevance, consistency, tone and factual coherence.

Spanish Language Content Accuracy Grammar Localization Structured Feedback Quality Control

Founder · Ecommerce & Content Manager

Pretty of Mind Jewellery

Jan 2018 - Dec 2025 (7 years 11 months)

Created, edited and quality-checked Spanish product descriptions, website copy, email campaigns, social content and customer responses. Interpreted customer questions, identified their intent and adapted responses to provide clear, accurate and natural communication.

Spanish Language Content Creation Editing Quality Control Customer Service Marketing Ecommerce Brand Voice