Looking for a job

lobna saleh

@lobnazorqan

CSCA-certified Industrial Engineer with 3 years in shipping, operations & customer care. Seeking remote roles to optimize logistics & support.

Jordan

Message

What I'm looking for

I'm looking for an operations-focused role where I can improve shipping workflows, manage customs and import-export documentation, and support timely, accurate delivery for clients.

I am an Industrial Engineer and a Certified Supply Chain Analyst (CSCA) with over three years of experience in the logistics and shipping sector. In my professional career, I have successfully managed complex import and export operations (both sea and air), handled meticulous documentation, and facilitated smooth customs clearance. I pride myself on my ability to combine analytical problem-solving with excellent customer care, ensuring clients are always informed and shipments are processed efficiently.

Experience

Work history, roles, and key accomplishments

Operations Officer

Aqaba Shipping Company

Sep 2023 - Mar 2026 (2 years 6 months)

Handled import and export operations for sea and air shipments, including documentation, customs paperwork, and delivery orders.

Import Export Operations Documentation Customs AWAEL Asycuda

Customer Care Representative - Clearance Officer

Shipa Delivery

Oct 2022 - Sep 2023 (11 months)

Provided shipment updates to clients via calls and emails, and processed customs declarations ensuring regulatory compliance.

Customer Service Communication Skills Customs Clearance Documentation

Trainee

Jordan Engineering Association

Jun 2021 - Aug 2021 (2 months)

Completed a two-month training program in the Electrical & Civil engineering department, involving project planning, technical consulting, and site inspections.

Project Planning Technical Consulting Site Inspections

Education

Degrees, certifications, and relevant coursework

Jordan University of Science and Technology

Bachelor, Industrial Engineering

2017 - 2022

Bachelor degree in Industrial Engineering. Graduation project involved presenting a facility layout design plan for a new business incubator at Irbid Shamal Start.