LK DEEKSHITHA
@lkdeekshitha
Technical Analyst at Oracle supporting Finance ERP Receivables, who resolved 55+ customer and transaction issues using SQL and Excel.
IndiaWhat I'm looking for
At Oracle, I supported Finance ERP Receivables, investigating customer account and transaction issues with SQL and Excel.
I handled customer tickets through email, chat, phone, and Zoom, and resolved 55+ customer issues within three months.
I escalated risks and issues for finance customers and worked with development and cross-functional teams to troubleshoot recurring application problems.
I’m building my Python and AI/ML fundamentals to extend into data analytics. My background also includes a B.E. in Civil Engineering from JSS Science & Technology University, Mysore.
Experience
Work history, roles, and key accomplishments
Provided application support for customer account and transaction issues using SQL and Excel to identify root causes. Resolved 55+ customer issues within 3 months, improving resolution turnaround and customer satisfaction.
Education
Degrees, certifications, and relevant coursework
JSS Science & Technology University
Bachelor of Engineering, Civil Engineering
2022 - 2025
Grade: 8.02 CGPA
Pursued a Bachelor of Engineering in Civil Engineering, achieving a CGPA of 8.02.
Sri Guru Pre-University College
Pre-University, PCMB
Grade: 85.33%
Completed Pre-University education with a focus on PCMB, achieving 85.33%.
Sandur Girls Residential School
ICSE, General
Grade: 70%
Completed ICSE (10th) with a score of 70%.
be10X
AI Tools & Claude Workshop, AI Tools
Completed the AI Tools & Claude Workshop in October 2026.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
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