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Ljiljana Ilić

@ljiljanaili

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Accomplished Full-Stack WordPress Developer with strong troubleshooting skills.

Serbia

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What I'm looking for

I am looking for a role that values innovation and offers growth opportunities.

I am an accomplished Full-Stack WordPress Developer with extensive expertise in troubleshooting complex website and hosting issues, optimizing performance, and delivering scalable solutions. My proficiency in PHP, MySQL, HTML, CSS, JavaScript, and WordPress core, combined with strong skills in debugging, server management, and API integration, allows me to tackle challenges effectively. I have been recognized as the MWP Player of the Year 2024 for my outstanding performance and innovation in the field.

Currently, I serve as an Advanced Support Specialist at GoDaddy WP Europe, where I deliver expert-level technical support for WordPress CPanel websites. My role involves resolving complex hosting, performance, and functionality issues with precision and efficiency. I consistently exceed client expectations through exceptional problem-solving skills and timely issue resolution, fostering long-term client relationships through outstanding technical support and personalized recommendations.

In addition to my technical expertise, I have experience in marketing and HR, having served as a Marketing Director where I led strategic direction and operations, developed HR strategies, and managed cross-functional teams. My diverse background enables me to understand client needs and deliver value-driven solutions that enhance customer satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Full-Stack WordPress Developer

Current

WP Europe

Jan 2022 - Present (3 years 5 months)

Accomplished WordPress developer with expertise in troubleshooting complex website and hosting issues, optimizing performance, and delivering scalable solutions. Proficient in PHP, MySQL, HTML, CSS, JavaScript, and WordPress core, with strong skills in debugging, server management, and API integration.

PHP MySQL HTML CSS JavaScript WordPress Debugging API Integration Performance Optimization

Marketing Director

HR Boulevard

Jan 2020 - Jan 2021 (1 year)

Led the overall strategic direction and operations of the company, ensuring business goals and client satisfaction. Developed and implemented HR strategies and policies aligned with company objectives while managing cross-functional teams and overseeing client relations.

HR strategy Team Management Client Management Market Analysis Negotiation Strategic Planning Leadership

Education

Degrees, certifications, and relevant coursework

University of Criminal Investigation and Police Studies

Master degree of criminology, Criminology

2016 - 2017

Completed a Master degree of criminology, focusing on the principles of criminal investigation and law enforcement. Developed analytical skills and a deep understanding of criminal behavior and justice systems.

Faculty of Media and Culture

Public relations degree, Public Relations

2012 - 2016

Earned a degree in Public Relations, emphasizing communication strategies, media relations, and public engagement. Gained practical experience in managing public perceptions and developing effective communication campaigns.