At MBELE FX, I streamlined client onboarding workflows and reduced cycle time while verifying documentation and maintaining regulatory compliance. I also improved CRM management and kept client records accurate.
At GTXN, I directed client onboarding and performed KYC verifications and risk assessments. I worked with sales and dealing desk teams to streamline workflows and support the customer experience.
Most recently, I handled customer requests at FLEX MONEY TRANSFER across phone, email, chat, Slack, and in person. I supported remittance, foreign exchange, and digital payment transactions, including documentation and KYC requirements.
