Lisa Paschoal
@lisapaschoal
Experienced language professional specializing in interpretation and education.
What I'm looking for
I am a dedicated language professional with extensive experience in interpretation and education. Currently, I work as an English-Portuguese phone interpreter for Kelly Services, where I provide vital communication support for limited English speakers in the US and UK. My role involves not only interpreting but also understanding the specific terminology required by various sectors, including healthcare and finance.
In addition to my interpreting work, I am a corporate English teacher, creating engaging lessons tailored to my students' needs. My background as a quality assurance analyst has honed my analytical skills, allowing me to assess performance and ensure high standards in service delivery. I have also enjoyed working with children as a caregiver and teacher, fostering their development through creative and interactive learning experiences.
Experience
Work history, roles, and key accomplishments
English-Portuguese Phone Interpreter
Kelly Services
Nov 2019 - Present (5 years 7 months)
Responsible for phone interpreting for an American company, assisting limited English speakers in the US and UK. Tasks include interpreting in various sectors such as healthcare, insurance, and government, ensuring accurate terminology and context.
Quality Assurance Analyst
Lease Hawk
Jun 2013 - Present (11 years 11 months)
Reviews and analyzes leasing agents' performance to ensure compliance with Federal Fair Housing laws. Identifies training needs and provides feedback to enhance customer service.
Corporate English Teacher
Mais Idiomas
Jan 2023 - Present (2 years 5 months)
Creates and develops tailored lessons for students, evaluates progress, and adjusts classes accordingly. Engages students through dynamic group classes and various teaching resources.
Caregiver (Early Childhood)
Families
Aug 2016 - Aug 2018 (1 year 11 months)
Assisted children in developing social-cognitive skills through play and activities. Provided language immersion and exposure to diverse learning experiences.
Nanny and Personal Assistant
Kate Nicholson
Nov 2011 - Jun 2014 (2 years 7 months)
Engaged with preschool-aged children in daily routines, teaching through play and language immersion. Managed personal assistant tasks including scheduling and errands.
Language School Teacher
International Language School
Jan 2011 - Apr 2014 (3 years 3 months)
Taught Portuguese to adults using dynamic lesson planning and social interaction. Provided translation and interpretation services in various contexts.
Au Pair
Aupaircare
Aug 2007 - Feb 2010 (2 years 6 months)
Participated in a language exchange program, teaching children about new languages and cultures while assisting families with daily schedules.
Preschool Teacher
Colegio Itatiaia
Oct 2003 - Jun 2007 (3 years 8 months)
Taught preschool skills using play-based techniques, assessing children's development and creating engaging activities to motivate learning.
Education
Degrees, certifications, and relevant coursework
Saint Charles Community College
Associate's Degree, Liberal Arts
2009 - 2011
Pursued an Associate's Degree in Liberal Arts with a focus on English as a Second Language (ESL) and Spanish languages. Engaged with diverse cultures and social communication in the American setting.
Faculdades Oswaldo Cruz
Bachelor's in Linguistics, Linguistics
2003 - 2006
Studied Portuguese and English language and literature, obtaining teaching certification for elementary and middle school. Focused on the daily use of languages and the application of linguistics in writing and reading.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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