Linh Nguyễn
@linhnguyn4
Sales-focused professional combining customer service, retail management, and bid administration.
VietnamWhat I'm looking for
I’m Linh Nguyen, a sales-focused professional seeking a Sales Specialist role where I can grow customer relationships and support revenue through clear communication and reliable execution. I’ve built experience across customer service, retail sales leadership, and bid-related administration.
In my Sales Administrator role at Công ty TNHH Sản xuất TMDV Bảo Long, I support the sales process with skills like Project Bidding, Bid Preparation, Bid Specifications, and Bid Documentation, alongside Office Administration and Document Management.
Previously at Apollo English Vietnam, I handled customers’ experience and internal student care, kept in touch with potential leads, and supported customer retention and renewal rate through personal/team sales targets. I also gathered feedback, answered queries, and helped resolve concerns with patient support.
Earlier in retail, I worked as a Retail Sale Manager and Retail Sales Assistant at Potato Clothing, where I maintained strong in-store customer experience, trained and coached 5-6 staff, and used data collection and analysis to improve product decisions. I also contributed creatively as a Social Media Designer using Adobe Illustrator, Canva, and Adobe Photoshop to support launch events and social media presence.
Experience
Work history, roles, and key accomplishments
Provided sales administration support, including project bidding and bid documentation. Managed office and document administration tasks to support bid preparation.
· Being responsible for customers’ experience & internal student care.
· Kept in touch with a potential lead, maintained and grew a strong customer base & built sustainable relationships with customers.
· Being in charge of customer retention and renewal rate with personal/team sales targets.
· Took customer responses & feedback and provided accurate, satisfactory answers to their queries and
· Supported the marketing team with project-related administrative work.
· Collected and analyzed data to produce the best products to satisfy customers’ expectations.
· Collaborated with board management to set KPI and strategy.
· Trained new employees on company policies, products, and operations; coached and mentored 5-6 staff.
· Maintained strong relationships with customers including but
· Create communication ideas for new collection/product launch events with the marketing team.
· Work with the marketing team to build a strong social media presence.
· Ensure that all the graphic elements are consistent in terms of style, colors, and message.
· Present ideas and drafts to the marketing team.
· Analyze design briefs and outline requirements.
· Design graphic and short clips conten
· Coordinated with department design and printing to ensure order fulfillment according to customer requirements.
· Daily reported to the store manager on all aspects of responsible areas related to sales and customer service.
· Assisted at least 30 customers in personalized purchase experience by sketching, while maintaining positive communications.
- Consult and give guidance on product selection to customers.
- Take responsibility for dealing with customers' feedback.
- Perform multiple up-sale opportunities and gain well-trained programs in sales assistant.
Education
Degrees, certifications, and relevant coursework
Hochiminh city Carde Academy
Bachelor's degree, Social Work
2017 - 2021
Tech stack
Software and tools used professionally
Availability
Location
VietnamAuthorized to work in
Job categories
Skills
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