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Lindiwe Thembani

@lindiwethembani

People-support professional with 7+ years in social work, passenger welfare, youth support, and guest services.

South Africa
Message

What I'm looking for

I’m looking for cruise ship or seafarer roles in guest services and passenger welfare, where I can support youth programmes and crew welfare, handle crisis and conflict with empathy, and deliver high-quality, culturally aware client care.

I’m a dedicated people-support professional with over 7 years of experience in social work, community engagement, crisis support, and client care within government and NGO environments. I’m skilled in supporting vulnerable individuals, managing complex cases, resolving conflict, coordinating services, and maintaining high standards in high-pressure, customer-facing settings.

Most recently, as an Adoption Social Worker at Wandisa Child Protection NPC (Apr 2025 – Apr 2026, contract ended), I provided direct support during sensitive placement processes, coordinated services between legal, health, and social service professionals, and maintained detailed records, reports, and compliance documentation. Before that, as a Child Protection Social Worker for the Department of Social Development (Jan 2021 – Dec 2024), I supported vulnerable families through assessment, intervention, and referral services while coordinating stakeholders across schools, healthcare facilities, SAPS, and community organisations.

Earlier experience as a Substance Abuse Social Worker & VEP Facilitator (2019–2020) strengthened my ability to facilitate group support programmes, deliver counselling and emotional support, and run awareness and community engagement activities. I bring strong communication and multicultural engagement to guest services and passenger welfare, with added administration strength in report writing, record keeping, and MS Office tools.

Experience

Work history, roles, and key accomplishments

WN

Adoption Social Worker

Wandisa Child Protection NPC

Apr 2025 - Apr 2026 (1 year)

Provided direct support and guidance to families during sensitive placement processes, coordinating services across legal, health, and social service professionals. Maintained detailed records and delivered emotional support to clients navigating complex situations in multidisciplinary teams.

Education

Degrees, certifications, and relevant coursework

University of Cape Town logoUT

University of Cape Town

Honours in Social Science, Social Development

Completed Honours in Social Science (Social Development) at the University of Cape Town in 2019.

University of Cape Town logoUT

University of Cape Town

Bachelor of Social Work, Social Work

2014 - 2018

Completed a Bachelor of Social Work at the University of Cape Town from 2014 to 2018.

Tech stack

Software and tools used professionally

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