Open to opportunities

Linda User

@lindauser4

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Editorial and marketing assistant specializing in book promotion and engagement.

India

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What I'm looking for

I seek roles where I can combine editorial skills and book-focused marketing to grow reader communities, collaborate with authors, and drive measurable engagement.

I am an editorial and marketing assistant with hands-on experience creating content, managing social media, and supporting reader engagement for books and authors. I have developed and executed content strategies across Instagram, TikTok, Goodreads and StoryGraph, designed promotional assets in Canva, and collaborated with bestselling romance authors.

My background includes quality assurance and customer support at Sutherland Global Services (Amazon GO), where I conducted quality checks, resolved customer inquiries, and supported cross-team escalations. I combine strong communication, organizational skills, and industry knowledge—ARC and street-team experience—to drive audience growth and reliable campaign execution.

Experience

Work history, roles, and key accomplishments

Current

Marketing & Social Media Assistant

Current

Self-Managed

Jan 2023 - Present (2 years 9 months)

Developed and executed content strategies across Instagram, TikTok, Goodreads and StoryGraph, increasing engagement and visibility for books and authors through promotional campaigns and author collaborations.

Content Strategy Social Media Management Canva Community Engagement Collaboration

Quality Assurance & Customer Support

Sutherland Global Services

Sep 2019 - Dec 2022 (3 years 3 months)

Conducted quality checks and ensured adherence to SLAs for Amazon-related workflows, resolved customer inquiries, handled escalations, and delivered process improvement insights to enhance service quality.

Quality Assurance Customer Support SLA Troubleshooting Process Improvement Documentation