LiLi User

Formulated and scaled the Melanated Hair Growth Oil product line over 4+ years, managing botanical ingredient sourcing, batch production, and quality control. Designed cohesive brand identity, compliant product labeling, and e-commerce merchandising strategies alongside print-on-demand Shopify storefront workflows.

Analyze e-commerce supply chain workflows, inventory levels, and order fulfillment pipelines to ensure optimal product availability and on-time delivery. Monitor stock movement, resolve supply discrepancies, and coordinate with internal teams to prevent fulfillment bottlenecks.

Built and scaled an established 11-year custom confectionery and catering business specializing in artisanal cookies, jar cakes, and candied fruit. Direct end-to-end event catering operations, including recipe formulation, ingredient procurement, production scheduling, and fulfillment for 180+ piece corporate and private event orders.

Maintained real-time order and stock tracking systems via digital barcode scanning, eliminating inventory discrepancies and ensuring accurate stock movement. Prepared daily shipment documentation and collaborated with the shipping team to ensure 100% accuracy on outgoing delivery paperwork.

Directed all front-office administrative operations, including parent registration, fee inquiries, and confidential client and inter-office recordkeeping. Led onboarding and training sessions for new employees and parents covering facility policies, service offerings, and registration procedures.

Processed in-store, GFS, and online fulfillment orders, handling point-of-sale transactions, returns, and customer inquiries in a high-volume retail environment. Executed store planograms and coordinated inventory replenishment.

Managed comprehensive office operations in the owner's absence, overseeing billing, database administration, travel arrangements, and official correspondence. Partnered with the interior design team to support client accounts, coordinate cross-departmental meetings, and develop marketing presentations in PowerPoint.

Managed office administration, client communications, catering event scheduling, and supply procurement.

Oversaw filing systems, telephone inquiries, and daily office organization.

Pursuing higher education and organizational business coursework with scholarship pursuits, ongoing since 2025.

Earned a High School Diploma and Mastery of International Business and Affairs Certification from the Magnet Program in 2006.