Lilith Kamman
@lilithkamman
Detail-oriented data technician with 5+ years in document processing and customer support.
What I'm looking for
I am a reliable, detail-focused data technician with over five years of experience in document processing, data quality control, and customer support. I excel in structured, deadline-driven environments and consistently meet productivity and quality benchmarks.
At Pentecom, Inc. I convert and process technical documents with strict formatting and accuracy requirements while handling confidential client information with discretion. I maintain high-volume workflows with consistent reliability and strong time-management skills.
My background includes roles in corrections and front-line customer service where I developed clear written reporting, adherence to procedures, and the ability to adapt quickly to new systems and changing workflows. I bring strong written communication and process adherence to every role.
I am well-suited for remote positions that require consistency, organization, and confidentiality. I seek opportunities where I can apply my accuracy, productivity focus, and customer-support experience to contribute immediately to team goals.
Experience
Work history, roles, and key accomplishments
Data Technician
Pentecom, Inc.
Apr 2022 - Present (4 years 2 months)
Convert and process technical documents meeting strict formatting and accuracy requirements while maintaining productivity and quality benchmarks in a deadline-driven environment and handling confidential client information.
Correction Officer
Texas Department of Criminal Justice
Dec 2018 - Feb 2020 (1 year 2 months)
Maintained detailed written records, tracked visitation data, and enforced rules and procedures while ensuring accuracy and professionalism in documentation and reporting.
Customer Service Rep
ResultsCX
Aug 2018 - Dec 2018 (4 months)
Answered inbound calls for multiple clients, navigated multiple software systems simultaneously, and provided accurate information while meeting quality, compliance, and call-handling standards.
Education
Degrees, certifications, and relevant coursework
High School Diploma
High School Diploma, General Education
Completed high school education; pursued some college coursework without obtaining a degree.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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