Open to opportunities

Adaeze Ogueri

@adaezeogueri

Message

Detail-oriented data and quality professional focused on accuracy.

United States

Message

What I'm looking for

I am seeking remote roles focused on accurate data entry and management with clear SOPs, collaborative teams, and opportunities to improve processes and support quality assurance.

I am a detail-oriented operations and quality professional with over five years of remote, high-volume experience in accurate data entry, documentation, and compliance-aligned handling of sensitive information. I have a proven track record performing data quality checks, audits, and maintaining 100% accuracy and data completeness while collaborating across distributed teams.

I am proficient in Microsoft Excel and Word, Google Workspace, Zendesk, dashboards, and virtual collaboration tools, and I consistently meet deadlines through strong organization and SOP adherence. I have supported process improvements, updated SOPs, and contributed to training initiatives to increase operational efficiency.

Experience

Work history, roles, and key accomplishments

Quality Analyst

Jan 2022 - May 2025 (3 years 4 months)

Managed high-volume inbound cases and messages, performing quality evaluations and audits that consistently achieved 100% accuracy and data completeness while maintaining precise case notes for reporting.

Data Entry Quality Assurance Microsoft Excel Zendesk Dashboards Data Auditing Remote Collaboration

Risk Operations Analyst

Bill

Feb 2020 - Dec 2021 (1 year 10 months)

Investigated escalations by gathering, verifying, and documenting required information, maintained organized records in compliance with policies, and updated SOPs while supporting team training.

Investigation Documentation SOP Development Microsoft Word Google Workspace Prioritization