Likitha Mallemputi
@likithamallemputi
Senior Systems Engineer at Cognizant administering Citrix environments and provisioning hybrid infrastructure across AWS, Azure, and VMware.
IndiaWhat I'm looking for
At Cognizant, I deliver L2 support for Takeda’s production, development, and test Citrix environments, resolving infrastructure incidents within SLA. I administer Citrix components and manage VDI operations, including application publishing and user profile management.
I also provision and maintain virtual machines across VMware vSphere, Microsoft Hyper-V, Azure, and AWS EC2. At Capgemini, I provided L1 support for Citrix Virtual Apps and Desktops and maintained incident and change records in ServiceNow and Remedy.
Experience
Work history, roles, and key accomplishments
Deliver L2 support for global pharmaceutical client's Citrix environments, handling escalations and driving resolutions within SLA. Administer core Citrix components and manage VDI operations across hybrid cloud infrastructure.
Provided L1 support for Citrix Virtual Apps and Desktops, resolving incidents and service requests for enterprise end users. Monitored Citrix servers and virtual desktops, and supported patching and routine maintenance.
Education
Degrees, certifications, and relevant coursework
Madanapalle Institute of Technology and Sciences
Bachelor of Technology, Electronics and Communication Engineering
Bachelor of Technology in Electronics and Communication Engineering from Madanapalle Institute of Technology and Sciences.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
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