Liana Venessa
@lianavenessa
Dynamic finance professional with expertise in collections and accounting.
What I'm looking for
I am a dynamic and results-driven finance professional with extensive experience in collections, subrogations, and accounting. My proven expertise in financial analysis, negotiation, and effective communication has enabled me to manage high-volume accounts and resolve complex billing issues successfully. I am bilingual in English and Spanish, which enhances my ability to connect with diverse clients and stakeholders.
Currently, I serve as the Recoveries Manager at HONK Technologies, where I direct the entire subrogation lifecycle, from initial claim identification to final settlement. My role involves rigorous analysis of claims data to identify viable subrogation opportunities and ensuring compliance with legal and regulatory standards. I have developed strong relationships with clients, insurance carriers, and legal teams, facilitating smooth subrogation processes and driving successful recoveries.
Previously, I led tax operations at H&R Block, managing a team of over 25 tax professionals and ensuring seamless coordination across multiple offices. My focus on process improvement and client service has consistently exceeded expectations during high-demand tax seasons. I am now seeking a challenging role that will leverage my skills and contribute to organizational success.
Experience
Work history, roles, and key accomplishments
Recoveries Manager
HONK Technologies, Inc.
Apr 2017 - Present (8 years 8 months)
Managed the entire subrogation lifecycle for commercial insurance claims, ensuring compliance with legal standards and maximizing recovery amounts through effective negotiation. Conducted data analysis to identify viable subrogation opportunities and maintained detailed financial records. Collaborated with cross-functional teams to enhance operational efficiency and reported performance insights t
Multi-Unit Team Leader
H&R Block Inc.
Oct 2022 - May 2024 (1 year 7 months)
Led tax operations across multiple offices, optimizing staff schedules and managing a team of over 25 tax professionals. Ensured compliance and accuracy in tax returns while providing expert advice on tax-related matters. Implemented process improvements to enhance client service and successfully managed high-demand tax seasons.
Education
Degrees, certifications, and relevant coursework
California State University, Los Angeles
Finance
Activities and societies: Bilingual in English and Spanish. Actively attending webinars through the National Association of Subrogation Professionals (NASP) to stay updated on best practices and new developments in subrogation.
Dynamic and results-driven finance professional with extensive experience in collections, subrogations, and accounting. Proven expertise in financial analysis, negotiation, and effective communication.
Availability
Location
Authorized to work in
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