At Sedgwick Claims Management, I manage concurrent client implementations for Sedgwick’s digital documentation platform, coordinating with Operations, IT, Account Management, and vendor Conduent. I launched 635 clients with a 98% on-time delivery rate.
I also implemented the Image Archive on Demand process, delivering $6 million in client savings, and created standardized intake guides that reduced project kickoff time from 15 days to 3. Earlier at Sedgwick, I helped improve its digital documentation system and medical billing workflows; at Summit Design + Build Construction, I led residential and commercial construction project delivery.

