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Letitia O'Connor

@letitiaoconnor

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NICU nurse at The Children's Hospital who supported Level III care, staff training, and neonatal transports.

United States

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What I'm looking for

I’m seeking a remote nursing role in case management, utilization review, or patient education where I can apply my clinical experience and skills in care coordination, documentation, and patient support.

At The Children's Hospital, Level III NICU, I delivered family-centered care, supported evidence-based decisions, and served as a clinical resource for staff. I also coordinated schedules, trained new staff, and provided critical interventions during neonatal transports.

At Countryside Lending Inc., I managed client communication through the mortgage process and created educational content on home equity, credit, and loan programs. I’m now seeking remote nursing work in case management, utilization review, or patient education, drawing on my clinical experience, care coordination, documentation, and Epic charting.

Experience

Work history, roles, and key accomplishments

Current

Client Care Coordinator

Current

Countryside Lending Inc.

Jan 2023 - Present (3 years 9 months)

Managed client communication throughout the mortgage process, updating homebuyers and homeowners at each milestone. Simplified complex loan concepts and built trust through consistent, honest communication.

Client Communication Mortgage Process Confidentiality Compliance Social Media Content Financial Education Self Management

Travel Nurse

Aya Healthcare

Oct 2022 - Jan 2023 (3 months)

Adapted quickly to new clinical environments and collaborated with multidisciplinary teams to prioritize patient outcomes. Maintained accurate documentation in EHR systems and delivered safe medication administration.

Electronic Health Records (EHR)Epic Medication administration Care Planning Patient Education Multidisciplinary Collaboration Documentation

Charge/Transport RN

The Children's Hospital

Jan 2007 - Oct 2021 (14 years 9 months)

Delivered family-centered care in a Level III NICU, contributing to patient satisfaction scores of 83.8%. Oversaw daily nursing operations, coordinated staff schedules, and mentored new staff.

NICU Patient Education Staff Leadership Scheduling Mentorship Clinical Decision Making Transport Evidence Based Practice

RN Staff Nurse

Children's Hospital Aurora

Jan 2002 - Jan 2007 (5 years)

Provided high-quality care to patients and families, coordinating care decisions based on individual requirements and evidence-based medicine. Administered oral, IV, and intramuscular medications.

Patient Care Care Planning Medication administration Evidence Based Practice Nursing Process