Lesedi Diphikwe
@lesedidiphikwe
I’m a multilingual admin and retail professional with 7+ years’ experience.
South AfricaWhat I'm looking for
I’m a multilingual administrative and retail professional with 7+ years of experience in customer service, administration, data logging, and retail operations. I consistently focus on accuracy, reliability, and clear communication to support both customers and teams.
In my current role as a shop assistant and cashier, I assist customers with product selection and queries, operate POS systems, and process payments while handling cash responsibly. I also maintain shelf stock levels and merchandising standards to keep the store running smoothly.
Previously, I worked as a broadcast logger at Pear Africa, where I monitored and logged broadcast content for compliance and reporting while maintaining accurate records and data entry. Before that, as an Admin Assistant at Zandspruit Clinic, I supported clinic staff with patient records, filing, and general office duties.
I’m certified in Business Analysis (NQF Level 6), Computer Literacy (Level 4), and Contact Centre (NQF Level 2). I bring strong multilingual communication skills across English, Afrikaans, Zulu, Venda, and Setswana, and I enjoy collaborative environments where attention to detail matters.
Experience
Work history, roles, and key accomplishments
Shop Assistant & Cashier
Clicks
Oct 2023 - Present (2 years 8 months)
Assisted customers with product selection and queries while operating the POS system to process payments and handle cash accurately. Maintained shelf stock levels and supported merchandising standards to keep stores well stocked.
Broadcast Logger
Pear Africa
Dec 2020 - Aug 2023 (2 years 8 months)
Monitored and logged broadcast content to support compliance and reporting requirements, maintaining accurate records throughout the process. Performed consistent data entry to ensure logged information remained up to date.
Admin Assistant (Clinic)
Zandspruit Clinic
Jun 2017 - Jun 2019 (2 years)
Provided administrative support to clinic staff by managing patient records, filing, and general office duties. Helped ensure accurate documentation and organized office workflows for day-to-day operations.
Retail Packer
Mr Price
Nov 2016 - Dec 2016 (1 month)
Packed merchandise and maintained stockroom organization while supporting the store during peak retail periods. Assisted with floor replenishment to keep shelves stocked and customers served efficiently.
Admin Volunteer
Zandspruit Youth Development Forum
Jun 2016 - Oct 2016 (4 months)
Supported daily administrative tasks for youth program activities, assisting with routine office duties. Helped maintain organization through administrative support and record handling during program operations.
Education
Degrees, certifications, and relevant coursework
Siyakhula Computer School
Computer Literacy (NQF Level 4), Computer Literacy
Completed Computer Literacy training at NQF Level 4.
MICTSETA
Business Analysis (NQF Level 6), Business Analysis
Completed a Business Analysis certification at NQF Level 6.
Institute of Sustainable Risk Management
Contact Centre (NQF Level 2), Contact Centre
Completed Contact Centre training at NQF Level 2.
Tlhwahalang High School
Grade 12, High School (General Education)
Completed Grade 12 in 2013 with subjects including Setswana, English, Mathematics, Physical Sciences, Life Sciences, Life Orientation, and Geography.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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