Leonard Prayitno

I am a Network Engineer with over 5 years of experience in designing and managing high-availability, multi-vendor networks for global enterprises. My expertise includes working with Cisco, Palo Alto, and Juniper technologies, where I have achieved a remarkable 99.9% uptime and reduced incident resolution time by 30% through proactive monitoring and collaboration across teams.

At Wowrack, I have successfully resolved over 50 escalated network issues monthly, maintaining a 95% satisfaction rate. My role involves implementing automated network backups, ensuring configuration integrity, and optimizing network security through regular audits. I take pride in my ability to provision new customer builds with 100% migration success and minimal downtime, demonstrating meticulous planning and execution.

In addition to my technical skills, I am passionate about process improvement and knowledge sharing. I have authored numerous documentation articles that have significantly reduced onboarding time for new hires and improved overall team efficiency. I am always eager to learn and grow, and I actively seek opportunities to enhance my skills in networking and cybersecurity.