Leo Madichie

I’m a reliable remote support professional with 2+ years of self-employed experience coordinating client communication, appointments, follow-ups, online research, documents, and digital records. I’m recognised for clear written communication, careful attention to detail, confidentiality, and consistent follow-through.

In my freelance role, I manage client enquiries through email and messaging, provide clear responses, document next steps, and follow open requests through to completion. I coordinate appointments and reminders, handle rescheduling and follow-up communication, and keep calendars and priorities organised.

I create and maintain spreadsheets, contact lists, task trackers, and digital filing systems to keep information accurate and easy to retrieve. I also conduct online research, verify information across reliable sources, and turn findings into concise summaries and practical recommendations.

I’m skilled in Microsoft 365, Google Workspace, Excel, Power BI, and AI productivity tools, and I have technical training in web development that strengthens troubleshooting and self-directed learning. I’m open to remote work and relocation, and I bring a disciplined, confidentiality-first approach to every support task.