Open to opportunities

Lenu Nnaa

@lenunnaa

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Organized Admin Services Officer with over five years of experience.

Zimbabwe

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What I'm looking for

I am looking for a dynamic organization where I can leverage my administrative expertise and contribute to team success.

I am an organized and detail-oriented Admin Services Officer with over five years of experience in providing high-level administrative support. My expertise lies in office management, scheduling, customer service, and document preparation. I have a proven ability to manage multiple tasks efficiently while supporting team functions, which has allowed me to contribute significantly to my previous organizations.

In my current role as a Manager at De Lenx Empire, I conduct regular performance reviews, handle staff scheduling, and resolve conflicts to ensure a harmonious work environment. I pride myself on developing strong relationships with clients and addressing their inquiries in a timely manner. My previous experience as a Human Resource Officer and Virtual Assistant at Dropmax Energy further honed my skills in recruitment, employee relations, and administrative support, making me a versatile asset to any organization.

Experience

Work history, roles, and key accomplishments

Current

Manager

Current

De Lenx Empire

Apr 2021 - Present (4 years 3 months)

Conducted regular performance reviews, provided feedback, and ensured staff development through training and mentorship. Made decisions on resource allocation, prioritization of tasks, and process improvements.

Performance Reviews Mentorship Resource Allocation Conflict Resolution Client Relations Customer Service Process Improvement Escalation Management Scheduling

Human Resource Officer / Virtual Assistant

Dropmax Energy

Sep 2019 - Present (5 years 10 months)

Managed end-to-end recruitment processes, including drafting job descriptions, screening applicants, conducting interviews, and onboarding new employees. Developed, implemented, and maintained HR policies and procedures to ensure regulatory compliance and promote organizational culture.

Recruitment HR Policies Employee Relations Training Development Payroll Processing Benefits Administration Social Media Management Data Analysis Calendar Management Virtual Assistance

Office Assistant

Rivers State University

Aug 2018 - Present (6 years 11 months)

Provided administrative support to senior managers, including calendar management, travel booking, and meeting coordination. Managed incoming and outgoing correspondence, prioritizing communications and ensuring timely responses.

Administrative Support Calendar Management Meeting Coordination Correspondence Management Budgeting Confidential Document Handling