Open to opportunities

Leila Nicole Santos

@leilanicolesantos

Message

Motivated medical technology graduate and small-business owner with strong communication.

Philippines

Message

What I'm looking for

I seek a role where I can apply my administrative, customer-service, and operational skills in a supportive team, with growth and learning opportunities.

I am a disciplined and adaptable Medical Technology graduate with hands-on experience leading university organizations and running a successful cookie business. I combine academic achievement and scholarship recognition with practical small-business management and community outreach.

In leadership roles I led creative and editorial committees, participated in university-wide program planning, and organized community outreach initiatives. I also founded and grew a baking business, meeting target customers, hiring and supervising helpers, and managing daily operations and sales records.

I bring dependable customer service, organized record-keeping, proficiency with Google Workspace and Microsoft Office, and a fast-learning professional work ethic. I am seeking opportunities that let me apply my operational, communication, and administrative strengths while continuing to grow professionally.

Experience

Work history, roles, and key accomplishments

Creative Lead

University College Organizations

Jan 2023 - Dec 2025 (2 years 11 months)

Led creatives and the editorial committee for college department communications and coordinated university-wide programs and community outreach initiatives from 2023–2025.

Team Leadership Event Coordination Creative Direction Community Outreach Communication Stakeholder Engagement

Founder / Owner

Baking Business

Jan 2023 - Dec 2025 (2 years 11 months)

Founded and operated a cookie store (2023–2025), grew sales to target customers, hired and led a small team, and managed day-to-day operations and customer service.

Baking Sales Team Leadership Inventory Management Customer Service Marketing

Operations Assistant

Family Business

Jan 2019 - Dec 2021 (2 years 11 months)

Assisted in managing a family water refilling station and a baking business (2019–2021), maintaining sales logbooks and supporting daily operational tasks.

Customer Service Cash Handling Operations Support Record keeping

Education

Degrees, certifications, and relevant coursework

Trinity University of Asia

Bachelor of Science, Medical Technology

2023 - 2025

Activities and societies: Active in university organizations; scholarship recipient; consistent good grades

Pursued a Bachelor of Science in Medical Technology while maintaining consistent good grades, participating in university organizations, and receiving a scholarship; studies were discontinued due to financial reasons.