Leila Lherisson
@leilalherisson
I streamline administrative operations, executive support, and customer communication across complex workflows.
HaitiWhat I'm looking for
At Veconinter Maritime Services, I manage 20–50 customer communications daily, coordinate with customs brokers, shipping lines, finance teams, and operational staff, and resolve billing and documentation issues that support cargo release.
Across logistics, retail, and healthcare, I’ve led teams of up to 14 employees, managed billing, inventory, vendors, and customer escalations, and improved visibility through social media. I bring 10+ years of administrative operations experience and communicate professionally in French, Haitian Creole, and English.
Experience
Work history, roles, and key accomplishments
Senior Front Desk Analyst
Veconinter Maritime Services
Nov 2023 - Present (2 years 10 months)
Manage a high-volume correspondence queue of 20-50 customer emails daily, coordinate communication between customers, customs brokers, shipping lines, finance and operations, and resolve billing and documentation issues.
Store Manager
LEA Market
Jul 2022 - Oct 2023 (1 year 3 months)
Directed daily retail operations, supervised a team of 14, managed scheduling, inventory, supplier relationships, and purchasing, and developed social media presence to increase customer engagement and sales.
Secretary
Discount Medical Supply & Equipment
Aug 2018 - Jun 2022 (3 years 10 months)
Supported daily business operations through administrative coordination, prepared invoices, maintained billing records, scheduled deliveries, and managed customer inquiries and documentation systems.
Education
Degrees, certifications, and relevant coursework
Université Quisqueya
Bachelor of Arts, International Relations
Bachelor of Arts in International Relations from Université Quisqueya.
Rockland Community College
Business Administration
Business Administration studies at Rockland Community College.
Tech stack
Software and tools used professionally
Availability
Location
HaitiAuthorized to work in
Salary expectations
Social media
Job categories
Skills
Interested in hiring Leila?
You can contact Leila and 90k+ other talented remote workers on Himalayas.
Message LeilaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
