Open to opportunities

Lebogang Tshepiso Oitsile

@lebogangtshepisooits

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Versatile business graduate specializing in digital marketing and CRM.

Botswana

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What I'm looking for

I am looking for a role that fosters creativity, collaboration, and growth in digital marketing.

I am a soon-to-be graduate with a Bachelor of Business Administration in International Business from the University of Botswana, expected in 2025. My academic journey has equipped me with a strong foundation in digital marketing, customer relationship management (CRM), and strategic market engagement. I am certified in both CRM and social media marketing, which complements my hands-on experience in managing digital campaigns and improving operational processes.

During my recent role as an Office and Administration Attachee at Maungo Craft, I successfully managed CRM records, supported client data entry, and implemented workflow improvements that enhanced customer query handling and delivery processes. My passion for brand building and audience analytics drives my commitment to crafting marketing experiences that foster loyalty and impact. I am eager to contribute my fresh perspectives and strategic creativity to a dynamic team.

Experience

Work history, roles, and key accomplishments

Office and Administration Attachee

Maungo Craft

Jun 2023 - Dec 2023 (6 months)

Managed CRM records, supported client data entry, and campaign feedback loops. Implemented workflow improvements for customer queries and delivery processes. Handled invoicing, monitored fulfilment timelines, and reported on service outcomes.

Salesforce Freshsales Bitrix24 Microsoft Word Excel PowerPoint Google Workspace Canva Meta Business Suite

Education

Degrees, certifications, and relevant coursework

University of Botswana

Bachelor of Business Administration, International Business

Currently pursuing a Bachelor of Business Administration in International Business at the University of Botswana, with an expected graduation in 2025. Relevant coursework includes Customer Experience, Business Logistics, and International Marketing.

HP Life / HP Foundation

Certificate, Customer Relationship Management (CRM)

Completed a Certificate in Customer Relationship Management (CRM) through HP Life / HP Foundation in 2025. This certification enhanced skills in managing customer data and improving operational processes.

Hubspot Academy

Certificate, Social Media Marketing

Obtained a Certificate in Social Media Marketing from Hubspot Academy in June 2025. This certification provided expertise in digital marketing and social media strategy.