Leanne Lancaster

I'm a reliable, organised billing supervisor with more than 10 years' experience in admin, customer service, and billing. I was promoted internally to Billing Supervisor at The Filta Group, where I lead billing operations and manage contract renewals.

I manage the billing inbox and contract dashboards, use NetSuite and CRM daily to resolve invoice queries and analyse billing data. I train and support colleagues, prepare contract quotes, and suggest process improvements that make workloads more manageable.

I'm passionate about problem-solving and delivering excellent customer support; I work well under pressure and bring a calm, friendly approach. I'm relocating to Spain with my family and am seeking a customer-focused billing or operations role where I can apply my organisation and communication skills.