Elizabeth Carranza

Supported daily office operations by preparing client lists, scheduling appointments, and updating client information. Prepared tax-related paperwork, handled bookkeeping/accounting tasks, and contacted clients and the IRS as needed.

Provided customer service and supported jewelry sales by greeting customers, counting jewelry, and operating the cash register. Assisted with credit applications and distributed promotional flyers.

Performed clerical processing including scanning, indexing, mailing, and filing documents. Organized records and managed multiple tasks to meet deadlines.

Worked the night shift front desk by greeting guests, answering phones, and assisting with giveaways. Directed guests to tables and helped with player card guidance.

Assisted with school office support by making copies of school work and organizing student personal information. Helped prepare distributions of books/activities and supported classroom/school decoration setup and teardown.

Supported accounts operations by organizing bills, paying bills, and making collection calls. Used QuickBooks to help manage and process financial transactions.

Completed seasonal tax preparation work for clients at Liberty Tax Service. Managed client-facing workflows and supported document handling to prepare returns.

Provided temporary reception and customer service by answering and directing calls and supporting client class sign-ups. Handled mail and assisted with front-desk workflows.

Handled cash and payment workflows, including cash handling, wire transfers, and applying/approving payments. Tracked funds in Excel, counted daily totals, and managed end-of-day reconciliation activities.

Supported HR administration by scanning documents, updating employee information, and uploading employee files. Maintained and tracked employee records for organized, accessible documentation.

Managed clerical workflows for tax services, including collecting client documents, retrieving and updating client files, and maintaining filing cabinets. Coordinated IRS-related communication, scheduled appointments, prepared and mailed documents, supported bookkeeping/accounting, and processed tax fees with receipts.

Completed upper secondary education and earned a high school diploma.

Attended trade school (field and credentials not specified).