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Leah Carbonneau

@leahcarbonneau

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Experienced RN Case Manager with expertise in utilization review, discharge planning, and oncology care.

United States

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What I'm looking for

I am seeking a nursing role where I can apply utilization review and case management skills, contribute to quality improvement, mentor staff, and improve patient transitions and outcomes.

I am a dedicated RN Case Manager with over 15 years of nursing experience across acute care, hospice, and oncology settings, focused on improving patient outcomes while reducing readmissions and costs.

I have proven expertise in utilization review using InterQual/MCG criteria, EMR documentation (Epic, Cerner, Meditech), and ICD-10 coding, and have led initiatives that improved reimbursement accuracy, transition efficiency, and patient satisfaction.

I am recognized for mentorship, patient advocacy, regulatory compliance, and driving operational efficiency through interdisciplinary collaboration and quality improvement.

Experience

Work history, roles, and key accomplishments

RN Case Manager

Eisenhower Health

Oct 2013 - Sep 2020 (6 years 11 months)

Managed 25–30 inpatient cases daily, optimizing discharge and utilization processes to reduce readmissions by 15% and improve reimbursement accuracy by 12% through InterQual-driven reviews.

Utilization Review Discharge Planning Epic Cerner)Meditech ICD 10 Coding Patient Education

RN Staff Nurse

Eisenhower Health

Dec 2011 - Jun 2013 (1 year 6 months)

Provided med-surg and oncology care, reduced medication errors via double-check protocols, and achieved 95% follow-up compliance through coordinated discharge education.

Oncology Discharge Planning Patient Education Clinical Documentation

RN Hospice Case Manager

Odyssey Hospice

Jan 2009 - Nov 2011 (2 years 10 months)

Managed 20+ hospice patients delivering end-of-life care, improved care coordination by 30% through community partnerships, and led interdisciplinary conferences to align complex care decisions.

Hospice Care Palliative Care Care Coordination Symptom Management Regulatory Compliance

Chemotherapy Infusion Nurse

Desert Hematology & Oncology

Nov 2005 - Mar 2009 (3 years 4 months)

Administered 100+ chemotherapy infusions weekly, developed education protocols that improved adherence by 15%, and reduced infusion-related complications by 20% through early monitoring.

Chemotherapy Infusion Oncology Nursing Patient Education Mentoring

Oncology RN

Hoag Hospital

Jan 2004 - Dec 2004 (11 months)

Provided direct oncology care to 4–6 patients per shift, collaborated on interdisciplinary care plans, and supported quality initiatives to meet unit safety standards.

Oncology Nursing Interdisciplinary Collaboration Quality Improvement Patient Education