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Oversees a Case Management team of 18, ensuring adherence to federal, state, and company requirements. Collaborates with other departments to create a cohesive healthcare experience for members.

Provided professional, cost-effective, and compassionate in-home care to terminal patients and assistance to families during pre-active, transition, and active dying phases. Assessed patients for needs and coordinated care with patients, families, and providers.

Identified recently hospitalized Special Needs patients and provided resources to prevent readmissions. Coordinated care with primary care providers, pharmacies, and medical equipment companies, and educated patients and caregivers about disease progression.

Supported patient care team using policies, programs, and healthcare benefits to ensure optimal patient outcomes. Collaborated with patient care stakeholders and used Interqual Guidelines to determine correct patient level of care and discharge.

Supported, coordinated, and supervised clinical nursing practice in a detention center's medical program. Coordinated care for 800 detainees and directed 25 clinical and seven non-clinical team members.

Served as Charge RN, overseeing nursing operations and patient care.

Responsible for clinical operations and medical management activities. Identified and provided resources for gaps in patient abilities and strengths, and employed Interqual Guidelines to advise physicians on correct patient level of care and discharge readiness.

Used ongoing assessment, planning, evaluation, and care coordination to provide patient care. Planned safe discharges using available resources and employed MCG Guidelines to advise physicians on correct patient level of care and discharge readiness.

Used ongoing assessment, planning, evaluation, and care coordination to provide patient care. Planned safe discharges using available resources and employed MCG Guidelines to advise physicians on correct patient level of care and discharge readiness.

Responsible for the assessment, development, implementation, and evaluation of Case Management policies. Drove $8 million yearly revenue in a critical access hospital and managed staffing for case management, financial counseling, billing, and social work.

Completed an MBA in 2009.

Completed a Bachelor of Science in Nursing in 2007.

Completed an Associate of Science in Nursing in 1998.