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Laura Luengo

@lauraluengo

Registrar Services Assistant at Universidad Europea, supporting enrollment for UEM and Real Madrid students.

Spain
Message

At Universidad Europea, I work in enrollment administration for UEM and Real Madrid, supporting students, coordinating with other departments, and preparing student reception and campus tours.

As a Sales Assistant at Desigual, I supported detailed customer sales in fashion and accessories, contributing to a 10% increase in buyer loyalty in the first month. At MNAD, I handled internal and external administrative procedures, gave guided visits, prepared social media content, and assisted with UCM scholarships; the resume reports a 15% increase in visitors and earnings compared with the previous year.

At H&M, I coordinated sales of international products and managed clothing and accessories replenishment online and in person. I also carried out staff training activities, which the resume links to improved national positioning.

Experience

Work history, roles, and key accomplishments

UM
Current

Registrar Services Assistant

Universidad Europea de Madrid

Mar 2023 - Present (3 years 8 months)

Administrative role in the enrollment department of UEM and Real Madrid, providing student assistance, direct contact with other departments, and organizing student reception and campus tours.

Desigual logoDE

Sales Assistant

Desigual

Nov 2021 - May 2022 (6 months)

Assisted detailed sales to clients in the fashion and accessories section, achieving a 10% increase in buyer loyalty in the first month.

MN

Administrative Assistant

MNAD

Sep 2018 - Feb 2020 (1 year 5 months)

Managed internal and external administrative procedures, conducted guided tours, created content for social media, assisted with UCM scholarships, and performed reception duties, resulting in a 15% increase in visitors and profits.

H&M logoHM

Sales Assistant

H&M

Sep 2017 - Jun 2018 (9 months)

Coordinated international product sales, managed replenishment of garments and accessories both online and in-store, and conducted staff training actions, leading to improved national positioning.

Education

Degrees, certifications, and relevant coursework

Universidad Complutense de Madrid logoUM

Universidad Complutense de Madrid

Grado, Art History

2016 - 2020

Graduated in Art History from the Complutense University of Madrid from 2016 to 2020.

Universidad Rey Juan Carlos logoUC

Universidad Rey Juan Carlos

Grado, Labor Relations and Human Resources

2016 - 2018

Studied Labor Relations and Human Resources at the Rey Juan Carlos University from 2016 to 2018.

Tech stack

Software and tools used professionally

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