I want to build scalable data/AI pipelines with strong collaboration between technical and business teams, making data-driven decisions. Using various tools including data pipelines and RAG/agentic AI, while automating and improving customer experience.
Laura Novaes
@lauragnovaes
AI Engineer and Data Engineering specialist building scalable pipelines through data and analytical AI.
What I'm looking for
I work in the fields of Artificial Intelligence and Data Engineering, developing data pipelines and architectures that transform large-scale data into analytical assets and AI-driven solutions for business applications. I have more than 4 years of experience in data, working with Big Data, data engineering, and machine learning, using technologies such as Python, PySpark, SQL, AWS, and Airflow to build scalable and automated data pipelines. Currently, I work as an AI Engineer at Banco Inter, in the credit and collections area, where I develop data and AI pipelines for analyzing customer interactions in voice and text channels. My work involves large-scale data ingestion and processing, integration of multiple Big Data sources, and the creation of structured analytical datasets that feed Artificial Intelligence models, generating quantitative and qualitative insights that support strategic decision-making and improve customer experience. I also operate at the intersection between technical and business teams, translating strategic needs into data and AI-driven solutions, automating processes, and structuring data assets for consumption by analytical models and AI agents. In addition to data engineering, I have experience in Data Science, performing statistical analyses and predictive modeling using tools such as Pandas, PyTorch, TensorFlow, XGBoost, pmdarima, and Scikit-learn. I have also developed data-driven applications using Streamlit, as well as prototypes and proofs of concept using both real and open-source datasets across multiple sectors, including finance, legal, and healthcare. I am fluent in English and have advanced proficiency in Spanish
Experience
Work history, roles, and key accomplishments
AI Engineer | Credit & Collection
Inter & Co
Sep 2025 - May 2026 (8 months)
Development and design of scalable AI and data pipelines for ingestion, processing, and structuring of textual and audio data from multiple customer interaction channels. Using Generative AI models and Big Data, leveraging techniques such as Retrieval-Augmented Generation (RAG) to generate structured insights from unstructured data.
Analytics Engineer | Credit
Inter & Co
May 2024 - Aug 2025 (1 year 3 months)
- Built large-scale data pipelines, enabling process automation and reducing workload. Developed analytical bases, transforming business needs into measurable, actionable data. Applied Feature Engineering routines to automate the delivery of production-ready data to credit models.
Refactor codes from R to Python, PySpark, and SQL, enabling the usage of state-of-the-art tools.
Solutions Engineering Trainee
Dadosfera
Nov 2023 - Apr 2024 (5 months)
Built ETL and data transformation workflows using SQL and Python to generate actionable insights with Snowflake, Orchest and AWS. Developed prototypes including OpenAI API-based personalized agents and Streamlit data apps, while versioning code with Git and Dockerizing projects.
Commercial Intern
Wabtec Corporation
May 2021 - Sep 2022 (1 year 4 months)
Developed and implemented customer satisfaction surveys to improve understanding of customer needs. Supported creation of commercial proposals with international stakeholders and managed CRM lead follow-up using Salesforce.
Innovation and Technology Intern
Transcota
Nov 2020 - Apr 2021 (5 months)
Led development and management of the company’s PWBI, delivering strategic insights for decision-making. Coordinated an end-to-end drone implementation project and applied Lean methodology to improve operational efficiency, using SQL and ETL to optimize data integration and dashboard performance.
Education
Degrees, certifications, and relevant coursework
Universidade Federal de Minas Gerais (UFMG)
Bachelor of Aerospace Engineering, Aerospace Engineering
Completed a Bachelor's in Aerospace Engineering at UFMG in 2023.
Availability
Location
Authorized to work in
Social media
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Skills
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