Laura Flores
@lauraflores
Restaurant service professional who served guests at La Tapatia and Club Cowboys; exploring technology and data opportunities.
United StatesWhat I'm looking for
At La Tapatia, I prepared and served drinks, processed customer payments, and checked in with guests about refills and other requests.
At Club Cowboys, I responsibly served beer, wine, and house cocktails, and mixed custom cocktails to order. I also prepared garnishes, mixers, and other bar ingredients.
At Walmart, I greeted customers, handled payments, and addressed complaints about pricing or product availability. I also completed register opening and closing duties.
I've worked in restaurants for much of my life, including helping my family at Taqueria Jalisco. After working in customer service for Burlington through Conexus Solutions, I'm interested in opportunities where I can apply my technology and computer skills and learn about other kinds of work.
Experience
Work history, roles, and key accomplishments
Bartender/Cashier/Server
La Tapatia
Jul 2026 - Sep 2026 (2 months)
Prepared and served alcoholic and non-alcoholic beverages, verified customer age, processed payments, and balanced cash drawer. Provided professional guest service and handled inquiries and billing issues.
Bartender/Server
Club Cowboys
Apr 2025 - Jul 2026 (1 year 3 months)
Served bar guests responsibly, mixed custom cocktails, and set up bar with garnishes and mixers. Performed related kitchen and server duties.
Greeted and checked in guests, handled cash transactions, and resolved complaints. Managed high-volume checkout lanes and performed opening/closing duties.
Customer Service
Conexus Solutions
Apr 2023 - Oct 2023 (6 months)
Provided customer service for Burlington, handling inquiries and support. Gained experience in technology, computer, data, and chat analysis.
Waitress Manager
Taqueria Jalisco
Oct 2009 - Mar 2020 (10 years 5 months)
Managed restaurant operations and staff, focusing on helping others achieve goals. Extensive experience in customer and food industry.
Education
Degrees, certifications, and relevant coursework
A C Jones High School
High School Diploma, General Studies
Completed high school education, earning a high school diploma or GED.
Food Handler Certificate
Food Handler Certificate, Food Safety
Certified in food handling, demonstrating knowledge of safe food preparation and service practices.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
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