Open to opportunities

Latoya Bryant

@latoyabryant

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Organized leader with 10+ years in cash management, customer support, and supervision.

United States

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What I'm looking for

I seek a role where I can apply cash management, leadership, and customer-service skills in a stable team environment that values accuracy, training, and client-focused support.

I am an organized, service-oriented professional with over a decade of experience in cash management, bank operations, manufacturing supervision, and peer support. I have led teams, managed ATM and commercial cash processing, ensured quality standards on assembly lines, and supported clients through individualized recovery planning.

I bring strong customer service, leadership, billing and coding, digital banking troubleshooting, and training skills, backed by certifications as a peer specialist and pharmacy technician. I excel at problem resolution, time management, and maintaining accurate records to meet operational and shipment deadlines.

Experience

Work history, roles, and key accomplishments

Current

Asset Processor

Current

UMB Bank

Jun 2014 - Present (11 years 3 months)

Manage cash processing, ATM and commercial transactions, reconciliations, and online banking troubleshooting to ensure accuracy and improve customer experience; led and trained online banking staff.

Cash Management Reconciliations Data Entry Online Banking Troubleshooting Customer Service Leadership Microsoft Excel

Peer Support Specialist

Compass Health Network

Aug 2022 - Feb 2023 (6 months)

Provided outreach, assisted clients in accessing mental health services, contributed to individualized recovery plans, and communicated client progress and safety concerns to clinical staff.

Advocacy Appointment Accompaniment Documentation

Lead Assembly Line Worker

General Motors

Sep 2015 - Jun 2022 (6 years 9 months)

Supervised assembly line operations, enforced quality standards, cross-trained employees, and met daily production quotas while resolving line issues to ensure timely shipments.