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Laramie Sitzman

@laramiesitzman

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Experienced Production accountant and Customer Support Specialist.

United States

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What I'm looking for

I am seeking a role at a company with high quality standards that values staff, supports work/life balance, and lets me apply payroll, production accounting and customer-support skills.

I am a payroll and production accounting professional with experience supporting film productions and film-focused payroll platforms. I have managed timecard review, end-to-end accounts payable, payroll processing, budget maintenance and vendor communication while working remotely.

I also served as a Customer Support Specialist at Wrapbook, handling inbound client calls, email correspondence, product engagement, and relaying customer feedback to leadership. I bring strong attention to detail, a self-starter mindset and proficiency with Microsoft applications, Notion, Salesforce, Slack, Zoom and film software such as Media Web, Movie Magic, Showbiz, Wrapbook and Roll Credits.

Experience

Work history, roles, and key accomplishments

Customer Support Specialist II

Wrapbook

Jan 2024 - Jan 2025 (1 year)

Answered inbound client calls and emails, coordinated cross-departmental communication, and provided customer feedback to leadership to improve product engagement. Participated in product engagement meetings and supported remote clients.

Customer Support Inbound Email Communication Product Feedback Wrapbook Salesforce Remote Support

Finance Assistance

Vicarious Entertainment

Jan 2023 - Jan 2024 (1 year)

Supported VP of Finance by monitoring AP transactions, creating purchase orders, maintaining budgets, and assisting with payroll and audits. Managed financial records and ensured accuracy in remote finance operations.

Accounts Payable Budget Management Payroll Audit Financial Reporting Microsoft Excel Remote Collaboration

Payroll/Production Accountant

Various Productions

Jan 2020 - Jan 2023 (3 years)

Reviewed timecards to ensure timely processing, managed end-to-end AP processes, communicated with vendors, onboarded crew members, and maintained budget adherence across productions. Provided remote payroll and production accounting support for multiple film projects.

Accounts Payable Payroll Processing Movie Magic Showbiz Wrapbook